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Tacit knowledge management of obstacles

Author: ZhuHaiYing From: www.yourpaper.net Posted: 2010-06-23 23:48:28 Read:
Keywords: tacit knowledge management
obstacle analysis
Abstract: the tacit knowledge management has been paid more and more attention.A clear understanding of tacit knowledge management, knowledge externalization and work flow, can help managers monitor the global.Analysis on the obstacles of tacit knowledge management, solve the problem for managers to seize the key points, knowledge organization, communication, sharing and innovation.
The world economic competition has changed from the resource competition is the competition of science and technology, innovation ability becomes a key factor of the success of competition.For the organization, the management center of gravity is no longer increased efficiency, enhanced but the scientific decision and innovation ability.In Poland, put forward the concept of tacit knowledge, enterprise managers gradually realize that implicit in the person's knowledge will become the key factor in enhancing the enterprise innovation ability, tacit knowledge management has been paid more and more attention.
A, tacit knowledge externalization steps and the working process of the
The tacit knowledge is a kind of difficult to use language to express, not easy, not easy to spread knowledge of known, is not easy to code highly personalized and implicit in the individual or the organization, usually performance for individual thinking mode, mental models, belief and value system and some difficult to express personal experience, skills, expertise and teamwork and organizational culture.Tacit knowledge management is mainly for tacit knowledge flow, transformation, innovation and application to provide and create good mechanism, system, culture, environment and technical conditions, to realize the effective management of tacit knowledge.Tacit knowledge is divided into two types: expression of potential can be expressed and not.For the former, through conversation and communication makes the explicit, facilitate the exchange and learning, and the latter externalization complex.For experts, remove the subjective factors, they can not put all the experience of all description.The methods for obtaining the best experience is according to the situation of tacit knowledge of the expert experience through the memories of these descriptions express, including application description, to solve the problem, the related situation, the steps to solve the problem, the particular data and information as well as the final result.
(a) step
manifest tacit knowledge
Through the following steps can promote tacit knowledge into explicit knowledge: first through the discovery, mining, extraction and precipitation to promote knowledge transfer from the dynamic implicit to dynamic explicit; secondly, through the trial, the judgment and correction of curing to promote the transfer of knowledge from the dynamic explicit to static explicit; again through the propaganda, popularization, training and silencing. Promote the transfer of knowledge from explicit to implicit static static.A cycle of this process is to promote the knowledge.Tacit knowledge management needs to circulate, spiral to this drive, and constantly promote tacit knowledge externalization, accelerate the realization of knowledge value in their practice and innovation development.
(two) the tacit knowledge the working process of the
Tacit knowledge from getting to the communication need to experience a process, the process for gaining knowledge of the people, is a dynamic process.The tacit knowledge work process (Figure 1) attributed to: (1) the information accumulation.The members of the organization through knowledge learning and practice, extensive information will work for the precipitation in the brain, the formation of an effective "information database", to facilitate later work at any time.(2) the formation and accumulation of tacit knowledge.This process is a process of members of the organization learning and mental influence character by environment.Organization members to use existing knowledge will be "information database" information constantly processing and innovation into new knowledge, including the implicit knowledge and explicit knowledge is new, these knowledge into their personal knowledge system, the knowledge structure and adjustment to optimize update personal knowledge.(3) the initial conversion of tacit knowledge.The members of the organization were collated and summarized on the tacit knowledge accumulated for a long time, do a good job of tacit knowledge explicit ready.(4) further transformed hidden wa knowledge.The members of the organization by using appropriate tools and methods will be a step of tacit knowledge consolidation and express.This statement is text a normalized form, effective, conducive to the dissemination and exchange of.(5) knowledge dissemination and exchange.Use of various channels to achieve public implicit knowledge, accelerate the exchange of knowledge and the propagation speed, the innovation of knowledge.

Analysis of two, tacit knowledge management obstacles of
In practice, due to the factors of tacit knowledge of their own characteristics and various obstacles, there are many difficulties in the conversion of tacit knowledge, transfer, sharing and innovation, this has become the enterprise technological innovation, establishing dynamic adaptation ability, major obstacles to build long-term competitive advantage.
(a) analysis of the barriers of tacit knowledge conversion of
1 trust is difficult to achieve.The foundation of knowledge transformation is the body of knowledge of mutual trust, only on the basis of trust that everyone is willing to contribute their knowledge, let the AC learners benefit from.Influence factors of mutual trust members asked the main organization top management's sense of fairness, formal organization as well as the opening degree internal network database.(1) the organization top management's sense of fairness.Managers lack of basic fairness, will directly influence the staff's trust, leading to the effective implementation of tacit knowledge management.(2) the formal organization.Among the member of the formal organization of trust and dependence due to system constraints, it is difficult to have a high strength and harmony "collective consciousness" and the establishment of the circle of trust.(3) open degree of internal organization of network database.The internal network database in general as a information bank, the organization is not open, even for the openness of members of the organization is very low, and the degree of opening database reflects the trust degree of organizational members.Therefore, the low degree of open database to reduce or eliminate the employee communication psychological defense, it is difficult to establish a good trust.
Knowledge depreciation is the same time in the process of change, the body of knowledge of the tacit knowledge is less than the growth rate of the whole society of knowledge growth or tacit knowledge changes due to depreciation, performance for the duration of the value of knowledge.With the passage of time, knowledge of the past may because of social development and even become negative assets devaluation, bring a loss to the organization.Environmental factors influence on knowledge transfer of knowledge transfer 3.The environment is good or bad depends on the comprehensive performance of two aspects of soft environment and hard environment of existing.The soft environment includes the body of knowledge and the enterprise has the cultural ideas, habits, etc.; the hard environment mainly includes the body of knowledge have all the material conditions, method, tool condition.(1) a soft environment.The first is the value: widely recognized values, organization that embodies has the benefit of enterprise development, contains a high content of knowledge of the human capital to organizational social value, the body of knowledge that has the information or knowledge to reflect the value of the individual, and occupy an important position in the organization; second is the enterprise culture aspect: human resources management system to the competition mechanism as the main body of the individual independence, individualism, non cooperative enterprise culture behavior, division of Culture Department produced interest internal contradictions; third is the consciousness: consciousness of power, the economic consciousness, hidden protection consciousness strengthened body of knowledge, knowledge property rights consciousness is more and more strong and clear.(2) hard environment.The first is the body of knowledge of their own knowledge professional competence: knowledge the subject is not have clear expression and manage their own knowledge; second is the tool conditions and measures: the lack of effective tools and methods of tacit knowledge standardized language description, forming, lack of effective communication, dialogue methods, tools and working system knowledge workers, lack of attention, timely detection of problems, to help work system, lack of combined with the actual situation and needs of the tacit knowledge transfer process; third is not yet established effective to knowledge contribution rate of knowledge evaluation system as the core.(3) the size of organization, organization structure, organization or individual to new knowledge and open degree environment will affect the speed and extent of tacit knowledge transfer.Usually, the larger the organization, organization more complex, knowledge transfer speed is slow; the organization or individual is low degree of openness to new knowledge transfer, the lower the degree of.
(three) analysis of the obstacles of the tacit knowledge sharing
1 the tacit knowledge has monopolized the.Tacit knowledge exists in man's mind is considered to be the embodiment of personal values, and in the organization's status and treatment are closely linked.If the knowledge to others, it will affect the stability and the personal interests of their work.So, the staff will not take the initiative to their own share of tacit knowledge.In addition, competition makes an intellectual subject expectations remain the comparative advantage in the enterprise, the fear of "taught the apprentice, master starved".These phenomena are actually hinders the sharing of tacit knowledge.In addition, for the protection of the individual
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